Missions & Purposes of the Engineering team
Engineering team
The Engineering team designs, implements, delivers and maintains production-ready products & tools that make our customers’ websites better, faster, and lighter.
Missions & Responsibilities:
- Implements and delivers features into our products to match the product & marketing teams’ vision ;
- Monitor and maintain the quality of our products and services to ensure a best-in-class quality of service ;
- Assist the support team to investigate issues and provide solutions so that our customers can fully benefit from our products ;
- Continuously explore, contribute and improve engineering practices and throughout WP Media, group.One and the WordPress community to foster a culture of technical innovation and excellence.
Service team
The Engineering Service team implements and maintains WP Media’ services for internal and external users so that the company can efficiently deliver the best web optimization experience.
Missions & Responsibilities:
- Monitor, maintain and improve commercial services (company’s websites, order & license system) to implement the product & marketing teams’ vision ;
- Monitor, maintain and improve optimization services (product services) to implement the product & marketing teams’ vision ;
- Monitor, maintain and improve back-office services, tooling and architecture (data, technical stacks, tooling, monitoring & alerting, infrastructure) to achieve the best-in-class quality of service and empower WP Media’s teams ;
- Leverage synergies with group.One’s infrastructures and teams for our back-end services to continuously improve the team’s efficiency.
Plugin team
The Engineering Plugin team implements and maintains WP Media’s WordPress plugins and ensure a frictionless delivery and usage of our products to our customers so that they can easily optimize and improve performances of their websites.
Missions & Responsibilities:
- Enhance, fix, implement and test new features in WP Media’s WordPress plugins, and deliver them to our customers to implement the product team’s roadmap ;
- Assist the Support team to investigate and fix reported issues so that all our customers are satisfied ;
- Continuously increase robustness, security and quality of the WordPress plugins so that all customers always get an easy, seamless and frictionless web optimization experience ;
- Contribute to the WordPress community so that it keeps growing and thriving, while making WP Media and group.One renowned actors in the community.